Return & Refund Policy
Last updated: August 2025
30-Day Return Policy
We want you to love your plant stand. If you don't, return it within 30 days for a full refund.
How to Initiate a Return
- Email info@secretgarde.com with your order number and reason for return.
- We'll send a return shipping label within 24 hours.
- Package the item in its original box if possible.
- Refunds processed within 3-5 business days of receiving the return.
Damaged Items
If your stand arrives damaged, contact us within 48 hours with photos. We'll send a replacement at no cost — no need to return the damaged item.
Non-Returnable Items
- Items damaged through misuse or improper assembly.
- Returns requested after 30 days.